410-997-9338
FAQ
Cakes and Cupcakes
Q: Do you make custom cupcakes and cakes?
A: Yes! We make custom cupcakes and cakes. Our decorators can help create a fun, memorable treat for your special occasion or event. We can incorporate a specific party or event theme. When you call or stop by the bakery, we will consult with you to make your event special.
Q: How much are your cupcakes?
A: Our cupcakes range in price according to size and décor as well as type. We offer mini cupcakes that start at $1 and our regular cupcakes start at $2.
Q: Do you rent cupcake stands?
A: Yes, we do! We have acrylic, white cupcake stands that are adjustable in size. At it's full height, one cupcake stand holds approximately 45 standard size cupcakes. Rental fee is $25.
Q: How much are your cakes?
A: Our cakes start at $25 for our smallest cake which is a three layer, 6 inch round cake. The 6 inch cake feeds 6 to 8 people. Please refer to our cake page and our wedding cake page for more information.
Q: What if I want a copyright character (Hello Kitty, Thomas the Train, etc.) on my cake; can you draw it on the cake?
A: Currently, we do not have a copyright license. We cannot reproduce any copyrighted character. If you bring in the character cake topper or toys, we can decorate the cake around the toppers/toys and create an environment for them.
Q: How do I take care of my cake or cupcakes?
A: To keep your cake or cupcakes as fresh as possible, we suggest that you keep them refrigerated until at least ½ hour before serving. To achieve maximum flavor, cakes or cupcakes are best served at room temperature. Always keep them away from any heat sources orsunlight and out of the reach of your children and pets.
Q: Do you use buttercream frosting?
A: Yes, we have buttercream frosting.
Q: Can the decorators make me a custom cake topper(s)?
A: Yes, within reason. We make cake toppers to order. Any cake topper must be discussed with the decorator beforehand. All cake toppers are hand made by our decorating staff and will incur an additional charge.
Wedding Cakes and Cupcakes
Q: Do you make wedding cakes and wedding cupcakes?
A: Yes! Please call 410-997-9338 to reserve an appointment for a tasting, $20 Tastings are usually reserved for two people and must be secured with a credit card. We ask that you cancel appointments at least 24 hours in advance. Limited times available. Please take a look at the wedding section for more information.
Q: How far in advance do I need to order my wedding cake?
A: We ask for at least 3 months. However, we always encourage you to call no matter how late. The busiest months for weddings are May, June, September and October. We ask for brides to plan much earlier in advance for these months.
Q: Do you provide sugar flowers?
A: Yes, we have a variety of gumpaste/sugar flowers available for use on your wedding cake.
General
Q: Do I need to order in advance?
A: We require a minimum of one week advance notice. For orders not placed one week in advance, please call the bakery to see if we can still accommodate your order. Your best option is to place your order as early as possible so that we can make that special occasion/event even more special by guaranteeing your order.
Q: Do I need to pre-pay for a special order?
A: Yes, we need the full amount at the time of the order. Until an order has received payment, it is not considered a special order.
Q: What method of payments do you accept?
A: We accept MC, Visa, Discover, and of course, cash. We do not accept checks or American Express.
Q: Do you deliver?
A: Yes, we deliver to a limited area. At this time, we only deliver wedding cakes and orders over $100. There is a fee for delivery and some restrictions apply.
Q: Do you ship bakery items?
A: No, not at this time.
Q: Where are you located?
A: We are located in the Kings Contrivance neighborhood in Columbia, Maryland just off Rt. 29 at exit 17 (Shaker/Seneca Drive), or Rt. 32 at exit 15. The address is 10400 Shaker Drive which is in the Atholton Shopping Center. Click here for directions.
Q: What is your cancellation policy?
A: We have a no cancellation policy. We can give store credit.
Q: I love your bakery! Are you hiring?
A: We are always accepting applications and looking for a little extra help during our busiest seasons. Feel free to stop in, fill out an application and attach a current resume. We are looking for hard working, self-starters that have flexible schedules to accommodate the hours required of working in a bakery.
Platters and Specialty Items
Q: What type of items do you make?
A: We make a full range of delectable bakery treats, which include, but are not limited to, cakes, cupcakes, pies, cookies, brownies, Danish, cinnamon rolls, filled croissants, muffins, tarts, savory croissants, carrot cake and a whole lot more. Come by for a visit, as our product line-up changes and we introduce new products and seasonal items.
Q: What if I have a nut allergy?
A: Touche Touchet Bakery is NOT a nut free environment. We recommend to those with severe allergies to err on the side of caution and not consume our products.
Q: Do you have dairy-free, egg-free, gluten-free, sugar-free, vegan friendly products?
A: Currently, we do not offer vegan friendly, egg-free, dairy-free, or sugar free products. However, we are constantly adding new flavors to our menu. New flavors are announced on our website, Facebook and Twitter pages. We do make a flourless chocolate cake (single layer 6” or 8” round) that is covered with dark chocolate ganache. Touche Touchet Bakery is not a flourless environment and we cannot guarantee that the cake is 100% flourless. Those with a severe allergy should err on the side of caution and not consume our products.
Q: Does Touche Touchet Bakery make custom cookies?
A: We make custom decorated (royal iced sugar cookie) cookies. They come custom decorated and are packaged in a clear cellophane bag and topped with a hand made bow. Customers in the past have ordered their company’s logo and dinner guest’s names.
